Privacy Policy

At Sound Soul, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing information.

• Health & Wellness Information: Any details shared related to your physical or emotional well-being to better tailor our sound therapy sessions (only with your consent).

• Usage Data: Information about how you interact with our website or services, such as IP addresses, browser types, and pages viewed.
   

2. How We Use Your Information
We use the information we collect to:

• Provide and improve our sound therapy services.

• Respond to inquiries or requests for information.

• Process transactions and send related communications.

• Personalize your experience with our services.

• Comply with legal obligations.
   

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption of sensitive data, secure servers, and restricted access to personal data by authorized personnel only.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted third-party service providers who assist us in operating our business (e.g., payment processors, booking systems).

• As required by law or to protect our rights.
   

5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, such as remembering your preferences or analysing site traffic. You can control the use of cookies through your browser settings.

6. Your Rights
You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing communications at any time by following the unsubscribe instructions in emails.
   

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the bottom of the policy.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@soundsoul.uk

• Phone: 07966 763 767

• Address: 76 Penland Road, Haywards Heath, West Sussex RH16 1PH
   

Last Updated: 1st December 2024

By using Sound Soul’s services, you acknowledge that you have read and understood this Privacy Policy.